On PAS systems running with Kubernetes, various error states can be displayed in the service list. If you see a red error label, you need to take action to resolve the workload error.
On this page we have compiled an overview on the error states, its meanings and possible solutions.
|
Error Status |
Description |
Possible Solution |
|---|---|---|
|
container back off |
The container is restarting with delay due to repeated failures. |
This error is related to problems in your model. Check the service logs in the Log Analzyer for possible causes. |
|
container error |
A problem with the container occurred. |
This error is related to problems in your model. Check the service logs in the Log Analzyer for possible causes. |
|
crash loop back off |
The container is repeatedly crashing and being restarted. |
This error is related to problems in your model. Check the service logs in the Log Analzyer for possible causes. |
|
disk space error |
Not enough disk space available. |
Please contact the PAS support team for help. |
|
high restart count |
The container was restarted unusually often. |
This error is related to problems in your model. Check the service logs in the Log Analzyer for possible causes. |
|
image pull error |
The container image could not be downloaded. |
Please contact the PAS support team for help. |
|
init container crash |
The initialization container has crashed. |
Please contact the PAS support team for help. |
|
init image pull error |
The init container image could not be downloaded. |
Please contact the PAS support team for help. |
|
insufficient resources |
Not enough resources available for the container. |
Please contact the PAS support team for help. |
|
liveness probe failure |
The liveness check failed. |
The service is no longer functioning properly. Check your model and the service logs in the Log Analzyer for errors. |
|
network error |
A problem with the network communication occurred. |
Please contact the PAS support team for help. |
|
out of memory |
Container was terminated because it needed more memory than allocated. |
Go to the Resource Monitor to check the resources for this service. Expert Advice For xUML services, you can increase the resources in the service configuration. Enable Expert Mode to do so. |
|
pod creation failure |
The pod could not be created properly. |
Please contact the PAS support team for help. |
|
pod termination failure |
The pod could not be terminated properly. |
Please contact the PAS support team for help. |
|
readiness probe failure |
The readiness check has failed. |
The service is no longer functioning properly. Check your model and the service logs in the Log Analzyer for errors. |
|
SELinux error |
A problem with security policies occurred. |
Please contact the PAS support team for help. |
|
SELinux permission denied |
Access denied by security policies. |
Please contact the PAS support team for help. |
|
volume attach error |
The volume could not be attached. |
Check the settings of your connected volumes for erroneous or outdated entries, e.g. password, path etc. Refer toConnecting External Volumes for more information. |
|
volume failure |
A problem with the requested volume occurred. |
|
|
volume mount error |
An error occured while mounting the volume. |