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Collecting Logs

Important Prerequisites

  • Only users with profile analytics_admin are able to use the Process Mining view in the User Management.

  • With PAS 22.1, the collector scheduler has been disabled by default in the analytics-collector-service.
    If you want to collect data from any service you have to enable the scheduler first:

  1. Open the service details in the PAS Administration.

  2. Go to tab Configuration and unlock it.

  3. Set variable enable to true.

"collectorScheduler": {
"enable": true,
... }

The Services menu provides an overview of all services that deliver data.

Please note that tab Services is available on Docker setups only.
If you want to enable logging for Process Mining in a Kubernetes setup, refer to Changing the Log Level of a Containerized xUML Service (Kubernetes).

Use the list to activate/deactivate log collection for each service:

The service list contains the following information:

Column Name

Description

checkbox_log_collection.png

Number in the current services list. Select the checkbox to display the settings for the log collection.

For further information see Activating Log Collection.

Type

Service type. In BPaaS and Bridge mostly xUML services are used.

Service

Name of the service that provides data. BPaaS processes are summarized in the ProcessTraceAPI service.

Environment

Source system of the service. The default environment for BPaaS data is analytics-process-trace-api.

Log Level

Log Level that was set for this service.

Refer to Contents of the xUML Service Transaction Log for detailed explanations of the different log levels.

Last Log Collection

Date and time of the last log collection.

Last Log Position

Indicates up to which position (byte) in the specified file data was read during the last import.

The displayed content is a combination of the name of the last read file and the last position in the file.

Collected?

Indicates if the log collection has been activated for this service (Yes) or not (No).

For further information see Activating Log Collection.

Use the Filter to limit the content of the list.

How to Collect Logs

The list of services enables administrators to monitor the used services. It also allows them to manage the collection of logs.

Activating Log Collection

If you want to collect the logs of a service, select the checkbox in front of the service's name. The selected service is shown below the list and the option Collect logs? is displayed.

To collect the logs of the selected service, activate the checkbox Collect logs? Then choose the desired Log Level from the drop-down list. The following options are available:

  • Custom

  • Service

  • IO

Refer to Contents of the xUML Service Transaction Log for detailed explanations of the different log levels.

Confirm your input by pressing the Apply button. The content of column Collected? will change to Yes for this service:

Deactivating Log Collection

The entry in column Collected? indicates whether the service logs are collected or not. If the logs are collected, the entry is Yes. To deactivate the collection of logs for an active service, select the checkbox in front of the service's name. The selected service is shown below the list and the option Collect logs? is displayed:

To deactivate log collection for this service, deselect the checkbox Collect logs? and confirm your choice with the Apply button:

The content of column Collected? will change to No for this service:

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