Error Handling Platform Assistant

Errors may occur while working in Scheer PAS. To facilitate troubleshooting, corresponding error and notification messages are displayed in the application. The overview of error messages allows you to identify possible causes and possible solutions. It also refers to documentation pages that contain further details.

Platform Agent Messages and Errors

Problem or Error Message

Possible Reason

Solution

Further Information

The assistant is currently unable to respond. Please try again later.

The assistant did not deliver a reply, for example because the platform agent is temporarily unavailable.

Send your question again.

If the problem continues, contact your administrator.

If a reply fails after it has already produced text, the produced part stays in the feed.

The assistant reports information that does not match the Deployments view.

The assistant reports only what your account is allowed to see, and it answers from the state at the time of the reply.

Ask the question again to get the current state.

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Related Documentation: