Errors may occur while working in Scheer PAS. To facilitate troubleshooting, corresponding error and notification messages are displayed in the application. The overview of error messages allows you to identify possible causes and possible solutions. It also refers to documentation pages that contain further details.

Overview of User Administration Errors

The following list of notification and error messages can be searched. Enter your search term in the Global Filter field.

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MessagePossible ReasonsTroubleshootingFurther Information
<Valid to> cannot predate <valid from>!In a user data sheet you have entered an earlier date in field Valid until than in field Valid from.
  • Change the date in field Valid until to a later date than the date in field Valid from.
Access denied for page <xxx>. You will be redirected.You are not authorized to access the page you wanted to open. This may be due to a lack of permissions, for example to further Scheer PAS components.
  • Contact an administrator.
  • Contact the PAS support.

At least one profile must be assigned to a user!

You want to save a user data sheet but you did not assign any profile to the user.
  • Assign at least one profile to the user. Otherwise saving your data is not possible.

Connection interrupted!

Problems with the connection to your Scheer PAS system occurred. This may be due to connectivity issues or maintenance.
  • Try to reload.
  • Check the internet connectivity.
  • Contact a system administrator.

Error while changing passwordYou changed your password but the changes are not saved. This may be due to wrong input or internet connection problems.
  • Check if your input in field Current Password.
  • Check if the new password fulfills the password criteria.
  • Check the internet connectivity.
Error while checking the IDThe system could not correctly determine whether the ID is already in use.
  • Try to save your data again.
Error while checking the nameThe system could not correctly determine whether the name is already in use.
  • Try to save your data again.
Error while checking the namespaceThe system could not correctly determine whether the namespace is already in use.
  • Try to save your data again.
Error while creating the exportThe system could not create the export file correctly. This may be due to internet connection problems or corrupt export data.
  • Try selecting the content of your export again and start a new export.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while getting the selected entry
The system could not load the selected entry. This may be due to internet connection problems.
  • Try again later.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while getting total count of search results
An error occurred while determining the search results. This may be due to internet connection errors.
  • Try to reload the page.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while importing objectsThe system could not import the objects correctly. This may be due to internet connection problems or corrupt import data.
  • Check your import file for corrupt / wrong data.
  • Use the template provided on the Import page for your import.
Error while loading permissionThe system could not load the selected permission. This may be due to internet connection errors or corrupt data.
  • Try again later.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while loading profileThe system could not load the selected profile. This may be due to internet connection errors or corrupt data.
  • Try again later.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while loading roleThe system could not load the selected role. This may be due to internet connection errors or corrupt data.
  • Try again later.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while loading userThe system could not load the selected user. This may be due to internet connection errors or corrupt data.
  • Try again later.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while parsing dataIf you receive this error message, the system is not able to load or open permission data due to incorrect values.
  • Check the resource data of the permissions, in particular whether valid JSON is contained.
Error while savingThe system could not save your last action. This may be due to internet connection errors or system errors.
  • Try again.
  • Check the internet connectivity.
  • Contact a system administrator.

Error while searching
An error occured while the system was determining the search results. This may be due to internet connection errors or corrupt (filter) data.
  • Try again later.
  • Try with a different search phrase.
  • Check the internet connectivity.
  • Contact a system administrator.
Error while serializing permissionThe permission data could not be converted into a string.
  • Check your input for invalid (JSON) data.
Error while serializing profileThe profile data could not be converted into a string.
  • Check your input for invalid (JSON) data.
Error while serializing roleThe role data could not be converted into a string.
  • Check your input for invalid (JSON) data.
Error while serializing userThe user data could not be converted into a string.
  • Check your input for invalid (JSON) data.
Errors occurred during user assignment for the following users: XXXYou tried to assign users to profiles or roles but the action failed. This may be due to internet connection or system errors.
  • Try saving your changes again.
  • Check the internet connectivity.
  • Contact a system administrator.
File is too largeThe import file you are using is too big.
  • Make sure that the import file does not exceed 500 MB.
File type is not supportedThe file type of the import file you are using is not supported.
  • Use an Excel file.
  • Use the template provided on the Import page.
No items selected for the exportYour want to export data but you have not selected any content to export yet.
  • Select the content you want to export.
Object not found!The object you were looking for was not found by the system.
  • Try again later.
  • Try with a different search phrase.
  • Contact a system administrator who may check if the object is available in the database.

Password successfully changedYou changed your user password successfully.
  • There is nothing to do: This is only a confirmation message.
Please fill all required fields with valid values!You want to create a new data sheet, but have not filled in all mandatory fields.
  • Fill in all mandatory fields. Otherwise saving your data is not possible.

Reconnection failedIf this message is displayed, the application cannot connect to the system. This is most likely due to internet connection problems.
  • Check the internet connectivity.
  • Contact a system administrator.

The uploaded file contains no valid objects.The import file you are using does not contain valid data.
  • Check if your import file is empty.
  • Check your import file for corrupt or wrong data.
The uploaded file is invalid.Your imported file is corrupt.
  • Check your import file for corrupt or wrong data.
  • Use the template provided on the Import page.
This name is already in use.The name you want to use for an object is already in use.
  • Names must be unique, choose another name for your object.
This namespace is already in use.The namespace you want to assign to a profile is already in use.
  • Namespaces must be unique, choose another identifier for the namespace.
This page could not be found.The page you wanted to open is not found by the system. This may be due to internet connection errors.
  • Try to load the page again.
  • Check the internet connectivity.
  • Contact a system administrator.

This user name is already in use.The user name you chose in the user data sheet is already used.
  • Names must be unique, choose another user name.
Too many filesYou tried to import more than one file at once.
  • Upload one file at a time.
User not saved!The system could not save the user data sheet. This may be due to internet connection errors.
  • Try to save the data sheet again.
  • Check the internet connectivity.
  • Contact a system administrator.
User saved successfully!The user data sheet has been saved successfully.
  • There is nothing to do: This is only a confirmation message.
User saved. Warning, the user has not been activated!The user data sheet has been saved successfully but the checkbox User active is not activated.
  • If you want to activate the user, open the data sheet and tick the checkbox.
You don't have access to the Scheer PAS Administration Portal.

Your profile is lacking necessary permissions to enter Scheer PAS Administration.

  • Contact an administration user.

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