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Problems Concerning Monitored xUML Services

Applicable for Process Mining up to version 19.1.x.

ProblemPossible ReasonSolution

The service throws the following error:
[2019-04-05 09:00:00 +0000][0000393288][Error][External][FSADSM][18][Failed opening directory "/opt/e2e_bridge_data/bridge_useLibraryETL_ProcessVoigt/logs": 2 No such file or directory - Error Trace: logs/error/error-2019-04-05_09-00-00_UTC-390421.xml - Callstack: internal > Collect > Collect > Model.0.6.Service.Collect > CollectLogs > Model.0.6.Service.CollectLogs > get_files]


The corresponding xUML service has been deleted from the Scheer PAS BRIDGE.

The xUML service must be disabled in the settings of Scheer PAS Process Mining.

For more information on how to disable xUML Services, refer to page Disabling xUML Services from Process Mining.

The service throws the following error:
[2019-04-05 09:00:00 +0000][0000393288][Error][Internal][PSADSM][18][Fatal error executing action "Collect...929997599|_17_0_6_eea0360_1395828553081_191862_26997" on transition "NESTED_waiting_for_collect-waiting_for_collect".]

The corresponding xUML service has been deleted from the Scheer PAS BRIDGE.

The xUML service must be disabled in the settings of Scheer PAS Process Mining.

For more information on how to disable xUML Services, refer to page Disabling xUML Services from Process Mining.

The service throws the following SQL error:
[2019-04-05 09:00:00 +0000][0000000000][Error][Internal][PSADLM][44][Failed to complete Persistent State event action. Event "0017079decb9e73c0000271d5f7fe700b62f40a2".]

The corresponding xUML service has been deleted from the Scheer PAS BRIDGE.

The xUML service must be disabled in the settings of Scheer PAS Process Mining.

For more information on how to disable xUML Services, refer to page Disabling xUML Services from Process Mining.

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