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If you need assistance with using Scheer PAS BRIDGE, don't be desperate: We are happy to help you!
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What Information to Include into a Support Request?
To help you with your problem, our support team needs some information on your software and environment.
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Installation Problems
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Double click the text block below to copy&paste the information template to your support request:
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BUILDER Plugin:
MagicDraw Version:
Operating System:
Problem Description: |
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Double click the text block below to copy&paste the information template to your support request:
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Double click the text block below to copy&paste the information template to your support request:
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BRIDGE Installer Version:
Operating System:
Problem Description:
Attached File(s): console logs, start logs |
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- the version number of the BRIDGE installer
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Double click the text block below to copy&paste the information template to your support request:
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xUML Runtime Version:
Operating System:
Problem Description (Step-By-Step):
Attached File(s): bridgeserver log, Builder project ZIP, start.log, dump information |
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Double click the text block below to copy&paste the information template to your support request:
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BUILDER Version:
MagicDraw Version:
Operating System:
Problem Description:
Attached File(s): md.log or magicdraw.log, Builder project ZIP |
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- the BUILDER version
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Double click the text block below to copy&paste the information template to your support request:
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ANALYZER Version:
Operating System:
Problem Description:
Attached File(s): Builder project ZIP |
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- the ANALYZER version
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