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If you need assistance with using E2E products, don't be desperate: We are happy to help you!
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- First of all you can consult our complete technical documentation.
The documentation is divided into several guides: a Bridge User's Guide, Reference Guides for xUML services and Node.js services, a Builder User's Guide, an Analyzer User's Guide, Installation Guides and much more (see the content tree on the left).
You can search the documentation using the search box in the top right. - If you can't solve your problem with help of the documentation, you can have a look into our E2E Forum at http://forum.e2ebridge.com.
Maybe, someone had a similar problem. Otherwise, you are invited to post a question there. E2E developers or fellow E2E Bridge users will help you. - Last but not least, you can file a ticket to our E2E Support team at support@e2ebridge.com.
All mails to our support mailbox will open a ticket in our service desk.
Optionally, you may use our service desk portal. There, you can manage your tickets and raise new support requests. Using the portal requires you to register your email address, which will not take much time.
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What Information to Include into a Support Request?
To help you with your problem, E2E Support team needs some information on your software and environment.
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