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Errors may occur when running apps. To facilitate troubleshooting, Scheer PAS BPaaS displays appropriate error and notification messages in responsive forms. We have compiled an overview of the possible information and error messages in BPaaS forms on this page. All displayed tables can be searched.
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For error messages in Mobile Forms go to page Troubleshooting Mobile (German). |
Overview of User Notifications
in Responsive FormsImage Removed
Specific information on the causes of errors and recommendations for action for the user are displayed directly in the form.
These user notifications appear if it is not possible to switch to the next process step.
and Execution Error Messages
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Overview of User Notifications
The following list of notification messages can be searched. Enter your search term in the Global Filter field.
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Error while saving: | Cannot read property 'payload' of undefined. The form of the relevant process step contains form fields whose field labels contain forbidden special characters ($ * + ? . ( ) [ ] { } / \ | ^). | Contact a PAS design user who can check the EPC model for errors. | Instances in process step functionName could not be loaded. This process step is deleted. | You are not able to open the selected instance because it is in a process step that has been deleted from the EPC in the meantime. The message contains the name and ID of the deleted process step. | Contact a PAS design user who can check the EPC model for errors. | MSG_RESPONSE_TIMEOUT | Problems with the internet connection occur. | Contact a system administrator. | MSG_SAVEINSTANCES_ERROR (internalInfo: 'Cannot read property 'payload' of undefined, parameters:{}') | The instance cannot be saved:
Contact a PAS design user who can check the EPC model for errors. | No Current Steps | Currently no further modification is required by your role or you are not authorized to execute the current process step. You are working in a parallel execution. Either you have processed all process steps of your role or you have reached a process step that is not released for your role. |
Permission Check | You are not authorized to execute the current process step. Your role is not assigned to the current process step. You are therefore not allowed to execute the current step. |
The content of the following field(s) is invalid:
A validation expression has been defined for the field <field name>. However, the entry does not correspond to this. | Enter the required content. | The following mandatory field(s) must be filled:
The field <field name> is a mandatory field and has not been filled in. | Make an entry in the relevant form field. | The process is finished for this instance. The data of the last process step is displayed. Changes are not possible. | The process reached the last process step. The last form is displayed in read-only mode. |
You are not authorized to execute the current process step. The data of your last allowed step is displayed. Changes are not possible. | The next process step is no longer released for your role. |
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Execution Error Messages
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The Error during model execution window is shown if errors occur during model execution. It displays technical errors, for example due to erroneous modeling.
Helpful information for design users and developers is displayed in the Developer Information tab that the user can expand with a click.
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In the Developer Information tab you can find further information about the occurred error: See tabs errorMessages > title and errorMessages > content for further information.
Using the four buttons, users have various options to react:
- Report error: Press this button to inform your PAS design user or the PAS support about the error.
- Cancel: Use this button to close the form and end the process at this point.
- Reload instance: The current instance is reloaded. Use this option to exclude a technical error such as short-term connection problems etc.
- Go to Overview: Use this button to switch to the overview to check whether the current instance is displayed there.
Overview of Execution Error Messages
The following list of error messages can be searched. Enter your search term in the Global Filter field.
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Message | Possible Reasons | Troubleshooting | Further Information | <xxx.xxx> is not a function | Faulty JavaScript code. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | assignment to undeclared variable <xxx> | The variable <xxx> is used in the JavaScript code, but not defined correctly. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | Cannot read property <xxxx> of undefined | Faulty JavaScript code. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | container is not defined in Worker <xxx> | The worker code starts with a declaration. |
Could not clearly identify the next process step as several steps are available. Check your event constraints or use an 'AND' connector to start parallel execution. | Contact a PAS design user who can check the EPC model for errors. |
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