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Errors may occur when running apps. To facilitate troubleshooting, Scheer PAS BPaaS displays appropriate error and notification messages in responsive forms. We have compiled an overview of the possible information and error messages in BPaaS forms on this page. All displayed tables can be searched.
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For error messages in Mobile Forms go to page Troubleshooting Mobile (German). |
Overview of User Notifications
in Responsive FormsImage Removed
Specific information on the causes of errors and recommendations for action for the user are displayed directly in the form.
These user notifications appear if it is not possible to switch to the next process step.
and Execution Error Messages
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Overview of User Notifications
The following list of notification messages can be searched. Enter your search term in the Global Filter field.
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Overview of Execution Error Messages
The following list of error messages can be searched. Enter your search term in the Global Filter field.
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Message | Possible Reasons | Troubleshooting | Further Information | <xxx.xxx> is not a function | Faulty JavaScript code. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | assignment to undeclared variable <xxx> | The variable <xxx> is used in the JavaScript code, but not defined correctly. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | Cannot read property <xxxx> of undefined | Faulty JavaScript code. | Contact a PAS design user who can check the EPC model (workers and functions) for errors. | container is not defined in Worker <xxx> | The worker code starts with a declaration. |
Could not clearly identify the next process step as several steps are available. Check your event constraints or use an 'AND' connector to start parallel execution. | Incorrect condition check.
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Execution Error Messages
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The Error during model execution window is shown if errors occur during model execution. It displays technical errors, for example due to erroneous modeling.
Helpful information for design users and developers is displayed in the Developer Information tab that the user can expand with a click.
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In the Developer Information tab you can find further information about the occurred error: See tabs errorMessages > title and errorMessages > content for further information.
Using the four buttons, users have various options to react:
- Report error: Press this button to inform your PAS design user or the PAS support about the error.
- Cancel: Use this button to close the form and end the process at this point.
- Reload instance: The current instance is reloaded. Use this option to exclude a technical error such as short-term connection problems etc.
- Go to Overview: Use this button to switch to the overview to check whether the current instance is displayed there.
Contact a PAS design user who can check the EPC model for errors. |
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