Downtimes

Downtimes are defined periods of time during which errors should not trigger notifications. For example: If an SAP system is being updated and will temporarily be unavailable, some services may throw corresponding errors. Since this is known in advance, a downtime for these errors can be configured to avoid the flood of error notifications.

Configuring Downtimes

You can set downtimes for single errors or for whole error groups (see page Managing Error Groups for details).

	If you want to set a downtime for one specific error, click the Downtime button of the error in the list. This will open the list of defined downtimes for the current entry.
	The downtime is added to the downtime specific list.
	To change or delete a downtime from an error in the list, click button Downtime again to reopen the Downtime Specific List.

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