Messages | Possible Reasons | Troubleshooting | Further Information |
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An element can not be connected with itself. | You have drawn a connection from an EPC element to itself. | Delete the connection as it is not allowed to connect an element with itself. | |
An error occurred while copying the model. | An element could not be copied correctly. | Repeat the copying process. | |
An error occurred while creating a new element. | When dragging an element from the sidebar, the element could not be created correctly. | Reload the page and check if the new element is displayed. If not, create the element again. | |
An error occurred while deleting the model. Please inform the support. | It is not possible to delete a model from the editor. | - Try to delete the model again.
- Inform BPaaS support about the problems with deleting the model.
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An error occurred while loading the model. | A model, for example an app project or an EPC model, could not be opened correctly. | Reload the page. If the model still does not open correctly, check... - ... whether the model has been deleted in the meantime.
- ... whether you still have authorization for the profile in which the model is stored.
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An error occurred while saving the model. | A newly created model could not be saved correctly. | Reload the page, for example by pressing F5 on your keyboard. | |
An error occurred while updating the model. | Changes on the workspace could not be saved correctly. | Reload the page, for example by pressing F5 on your keyboard. | |
Connection to the software robot service failed. | A software robot is used in the model. However, the connection to the robot service cannot be established correctly. | - Check that the correct settings are used in the properties of the software robot.
- If necessary, contact your administrator and/or your Scheer PAS consultant who can check the model of the software robot.
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EPC is not standard compliant. Connector AND must be followed by a process step. The execution of the EPC can be erroneous. | In your model, no function was modeled as the successor of an AND connector. | - You have not correctly continued an AND connector.
- An AND connector must be followed by a function.
- Change the model accordingly.
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EPC is not standard compliant. Connector XOR must be followed by a event step. The execution of the EPC can be erroneous. | In your model, no event was modeled as the successor of an XOR connector. | - You have not correctly continued an XOR connector.
- An XOR connector must always be followed by an event, otherwise the event check cannot be entered.
- Change the model accordingly.
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EPC is not standard compliant. Event eventName must be followed by a process step or connector. The execution of the EPC can be erroneous | Another event was attached to an event. | An event must always be followed by a function. Change the model accordingly. | |
Erroneous connection. elementName must be the destination of the connection. The execution of the EPC can be erroneous. | A further EPC element was attached to a function. | The connection between function and EPC element was drawn incorrectly. Note that the connection must always be drawn from the execution element (for example email or form) to the function. | |
Error while deleting the design template | You have tried to delete the design template in a Mobile Form. Possible reasons why this is not possible: - Corrupt template.
- Network issues.
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Error while saving the design template | You have changed the design template in a Mobile Form and tried to save your changes. Possible reasons why this is not possible: - Corrupt template.
- Network issues.
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Robot robotName is not authorized to execute this process. The execution of the EPC can be erroneous. | A software robot is used in the EPC, but it has no authorization to access this process model. | Contact a system administrator or a PAS design user who can grant the robot the missing authorizations.
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The selected role name is already in use. | You want to create a role in an EPC. However, the selected role name already exists. Role names must be unique. | - Choose a different name for the role.
- In the role wizard, choose the option Select role instead of Create a new role and search for the already existing role.
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There is more than one form or worker defined at process step functionName. The execution of the EPC can be erroneous. | Several Responsive Forms or workers were attached to a function. | - Only one Responsive Form or one Worker can be attached to a function.
- Also check whether several connections have been drawn to the function by a form/worker. If these overlap, this is not immediately apparent.
- Change the model accordingly.
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This element can only be executed on mobile devices. | You have tried to execute one of the following elements in the editor: - Mobile App - Create
- Mobile App - Overview
- Mobile Overview
| Mobile elements can only be executed on a mobile device. Open the Scheer PAS Mobile app on a mobile device and execute the elements there. | |
Warning, multiple events are marked as start event. | In the model, several events were defined as start events. A list of the affected events is added to the warning note. | Define only one start event in an EPC. | |