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Installation Problems
Problem | Possible Reason | Solution |
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While installing the Process Mining database you get the following error: | You are installing the Process Mining database on a MySQL Database using Amazon Web Services RDS, and you do not have | Enable log_bin_trust_function_creators by following the explanations of the AWS Guide. |
While installing the Process Mining database you get an error like: | You are trying to install Process Mining on MySQL 8.x. A newly added MySQL keyword conflicts with a Process Mining table schema having the same name. | Use a MySQL version below MySQL 8. MySQL 8 is not supported at the moment (see Prerequisites). |
Problems Concerning TrxLogsETL
Problem | Possible Reason | Solution |
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The service throws the following error: | The Oracle Adapter preferences on the Scheer PAS BRIDGE |
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are not correct. | Check the Oracle Adapter preferences on the Preferences tab of the |
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BRIDGE. For more information on how to configure database access to an Oracle database, refer to page Installing and Configuring Database Access for Oracle. | ||
The service throws the following error: | The MySQL Adapter preferences on the Scheer PAS BRIDGE are not correct. | Check the MySQL Adapter preferences on the Preferences tab of the |
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BRIDGE. For more information on how to configure database access to a MySQL database, refer to page Installing and Configuring Database Access for MySQL. | ||
The service throws the following SQL error: | You ran into MySQL database limitations. | Make sure that you use MyISAM as your storage-engine with MySQL to avoid these limitations. |
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