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Scheer PAS | Support

f you need assistance with using Scheer PAS, don't be desperate: We are happy to help you!
If you can't solve your problem with help of our complete technical documentation, you can file a ticket to our support team at support@scheer-pas.com.

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What can I check on my own?

Find here a list of points you can check together with your IT if you are experiencing problems with a Scheer PAS component.

Creating and Managing Tickets

The Scheer PAS Support Center enables our customers to create new support requests (so-called tickets) and manage existing ones.

Information to Include in a Support Request

To help you with your problem, our support team needs some information on your software and environment. Please note, that the quality of your report plays a significant role in reducing time that we need to fix the problem.

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