Error Handling Process Mining Administration
Errors may occur while working in Scheer PAS. To facilitate troubleshooting, corresponding error and notification messages are displayed in the application. The overview of error messages allows you to identify possible causes and possible solutions. It also refers to documentation pages that contain further details.
Overview of Process Mining Administration Errors
Message | Possible Reasons | Troubleshooting | Further Information |
|---|---|---|---|
Error while processing the diagram | The system could not process the uploaded diagram. | Make sure you uploaded a valid SVG file. | |
The diagram could not be uploaded. | Your client could not upload the diagram correctly. | Make sure the file is readable during the whole upload process (for example the file should not be stored on a removable media which is unmounted during the read process). | |
The diagram was successfully assigned to the process. | The diagram could be uploaded correctly. | There is nothing to do: This is only a confirmation message. | |
The file type could not be evaluated. | The system could not use the uploaded file type. | The supported format is SVG. | |
The process could not be found. | The system could not find the selected process. | Please contact a system administrator. This might happen if the process has been completely removed from the analytics database without deleting the settings of this process from the user database. |
Related Documentation: