Message | Possible Reasons | Troubleshooting | Further Information |
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<Valid to> cannot predate <valid from>! | In a user data sheet you have entered an earlier date in field Valid until than in field Valid from. | - Change the date in field Valid until to a later date than the date in field Valid from.
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Access denied for page <xxx>. You will be redirected. | You are not authorized to access the page you wanted to open. This may be due to a lack of permissions, for example to further Scheer PAS components. | - Contact an administrator.
- Contact the PAS support.
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At least one profile must be assigned to a user! | You want to save a user data sheet but you did not assign any profile to the user. | - Assign at least one profile to the user. Otherwise saving your data is not possible.
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Connection interrupted! | Problems with the connection to your Scheer PAS system occurred. This may be due to connectivity issues or maintenance. | - Try to reload.
- Check the internet connectivity.
- Contact a system administrator.
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Error while changing password | You changed your password but the changes are not saved. This may be due to wrong input or internet connection problems. | - Check if your input in field Current Password.
- Check if the new password fulfills the password criteria.
- Check the internet connectivity.
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Error while checking the ID | The system could not correctly determine whether the ID is already in use. | - Try to save your data again.
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Error while checking the name | The system could not correctly determine whether the name is already in use. | - Try to save your data again.
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Error while checking the namespace | The system could not correctly determine whether the namespace is already in use. | - Try to save your data again.
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Error while creating the export | The system could not create the export file correctly. This may be due to internet connection problems or corrupt export data. | - Try selecting the content of your export again and start a new export.
- Check the internet connectivity.
- Contact a system administrator.
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Error while getting the selected entry
| The system could not load the selected entry. This may be due to internet connection problems. | - Try again later.
- Check the internet connectivity.
- Contact a system administrator.
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Error while getting total count of search results
| An error occurred while determining the search results. This may be due to internet connection errors. | - Try to reload the page.
- Check the internet connectivity.
- Contact a system administrator.
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Error while importing objects | The system could not import the objects correctly. This may be due to internet connection problems or corrupt import data. | - Check your import file for corrupt / wrong data.
- Use the template provided on the Import page for your import.
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Error while loading permission | The system could not load the selected permission. This may be due to internet connection errors or corrupt data. | - Try again later.
- Check the internet connectivity.
- Contact a system administrator.
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Error while loading profile | The system could not load the selected profile. This may be due to internet connection errors or corrupt data. | - Try again later.
- Check the internet connectivity.
- Contact a system administrator.
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Error while loading role | The system could not load the selected role. This may be due to internet connection errors or corrupt data. | - Try again later.
- Check the internet connectivity.
- Contact a system administrator.
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Error while loading user | The system could not load the selected user. This may be due to internet connection errors or corrupt data. | - Try again later.
- Check the internet connectivity.
- Contact a system administrator.
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Error while parsing data | If you receive this error message, the system is not able to load or open permission data due to incorrect values. | - Check the resource data of the permissions, in particular whether valid JSON is contained.
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Error while saving | The system could not save your last action. This may be due to internet connection errors or system errors. | - Try again.
- Check the internet connectivity.
- Contact a system administrator.
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Error while searching
| An error occured while the system was determining the search results. This may be due to internet connection errors or corrupt (filter) data. | - Try again later.
- Try with a different search phrase.
- Check the internet connectivity.
- Contact a system administrator.
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Error while serializing permission | The permission data could not be converted into a string. | - Check your input for invalid (JSON) data.
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Error while serializing profile | The profile data could not be converted into a string. | - Check your input for invalid (JSON) data.
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Error while serializing role | The role data could not be converted into a string. | - Check your input for invalid (JSON) data.
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Error while serializing user | The user data could not be converted into a string. | - Check your input for invalid (JSON) data.
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Errors occurred during user assignment for the following users: XXX | You tried to assign users to profiles or roles but the action failed. This may be due to internet connection or system errors. | - Try saving your changes again.
- Check the internet connectivity.
- Contact a system administrator.
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File is too large | The import file you are using is too big. | - Make sure that the import file does not exceed 500 MB.
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File type is not supported | The file type of the import file you are using is not supported. | - Use an Excel file.
- Use the template provided on the Import page.
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No items selected for the export | Your want to export data but you have not selected any content to export yet. | - Select the content you want to export.
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Object not found! | The object you were looking for was not found by the system. | - Try again later.
- Try with a different search phrase.
- Contact a system administrator who may check if the object is available in the database.
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Password successfully changed | You changed your user password successfully. | - There is nothing to do: This is only a confirmation message.
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Please fill all required fields with valid values! | You want to create a new data sheet, but have not filled in all mandatory fields. | - Fill in all mandatory fields. Otherwise saving your data is not possible.
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Reconnection failed | If this message is displayed, the application cannot connect to the system. This is most likely due to internet connection problems. | - Check the internet connectivity.
- Contact a system administrator.
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The uploaded file contains no valid objects. | The import file you are using does not contain valid data. | - Check if your import file is empty.
- Check your import file for corrupt or wrong data.
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The uploaded file is invalid. | Your imported file is corrupt. | - Check your import file for corrupt or wrong data.
- Use the template provided on the Import page.
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This name is already in use. | The name you want to use for an object is already in use. | - Names must be unique, choose another name for your object.
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This namespace is already in use. | The namespace you want to assign to a profile is already in use. | - Namespaces must be unique, choose another identifier for the namespace.
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This page could not be found. | The page you wanted to open is not found by the system. This may be due to internet connection errors. | - Try to load the page again.
- Check the internet connectivity.
- Contact a system administrator.
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This user name is already in use. | The user name you chose in the user data sheet is already used. | - Names must be unique, choose another user name.
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Too many files | You tried to import more than one file at once. | - Upload one file at a time.
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User not saved! | The system could not save the user data sheet. This may be due to internet connection errors. | - Try to save the data sheet again.
- Check the internet connectivity.
- Contact a system administrator.
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User saved successfully! | The user data sheet has been saved successfully. | - There is nothing to do: This is only a confirmation message.
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User saved. Warning, the user has not been activated! | The user data sheet has been saved successfully but the checkbox User active is not activated. | - If you want to activate the user, open the data sheet and tick the checkbox.
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You don't have access to the Scheer PAS Administration Portal. | Your profile is lacking necessary permissions to enter Scheer PAS Administration. | - Contact an administration user.
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