Troubleshooting the Process Mining Installation
Installation Problems
Problem | Possible Reason | Solution |
---|---|---|
While installing the Process Mining database you get the following error: | You are installing the Process Mining database on a MySQL Database using Amazon Web Services RDS, and you do not have | Enable |
While installing the Process Mining database you get an error like: | You are trying to install Process Mining on MySQL 8.x. A newly added MySQL keyword conflicts with a Process Mining table schema having the same name. | Use a MySQL version below MySQL 8. MySQL 8 is not supported at the moment (see Prerequisites). |
Problems Concerning TrxLogsETL
Applicable for Process Mining up to version 19.1.x.
Problem | Possible Reason | Solution |
---|---|---|
The service throws the following error: | The Oracle Adapter preferences on the Scheer PAS Bridge are not correct. | Check the Oracle Adapter preferences on the Preferences tab of the Bridge. For more information on how to configure database access to an Oracle database, refer to page Installing and Configuring Database Access for Oracle. |
The service throws the following error: | The MySQL Adapter preferences on the Scheer PAS Bridge are not correct. | Check the MySQL Adapter preferences on the Preferences tab of the Bridge. For more information on how to configure database access to a MySQL database, refer to page Installing and Configuring Database Access for MySQL. |
The service throws the following SQL error: | You ran into MySQL database limitations. | Make sure that you use MyISAM as your storage-engine with MySQL to avoid these limitations. |
Related Documentation: