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Logging In and Out

Logging in to Your System

To start working with Scheer PAS, you must first log in to your system. Go to your company's address, for example https://customers.scheer-solutions.com/acme-prod/app/portal/home and log in. You need valid user data consisting of a username and a password. Enter the credentials in the corresponding fields and click Sign In. Alternatively, you can also confirm your input by pressing Enter.

Single Sign-on is available throughout all platform components: Log in once, and use all Scheer PAS components that are configured for your user.

login_page.png

If the username or the password do not match or contain typing errors, an error message is displayed on the login screen:

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In a first step try again to log in with your username and password. In particular, check that the input is case sensitive. If logging in is still not possible, please use the link Forgot Password? link to change your password. Should you not be able to log in after changing your password, please contact the support.

If you want to check your input for typos, use option Show/Hide to display your entry:

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After a successful login you are in the Scheer PAS Portal - your access to the world of Scheer PAS: For each component of the platform you are authorized to use, you will see a corresponding tile. Click on a tile to open the corresponding component within the portal:

portal_home.png

Forgotten Password

If you have forgotten your password, use the link Forgot Password? below button Sign In:

forgot_password_link.png

First enter your username, then click Send New Password:

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The following message will be displayed: An Email to reset your password has been sent.

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The email will be sent to the address stored for your account in the user administration. Check your mailbox. The sent email contains a link. This link is valid for 15 minutes. Click on the link to reset your password:

forgot_password_mail.png

The link takes you to a page where you can change your password yourself. Enter your new password in the first line. Confirm the new password by entering it again in the second line:

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If the password and the password confirmation do not match, your will not be able to submit your request. In that case, please enter your password again and make sure that your input is identical:

passwords_dont_match.png

If you want to check your passwords for typos, use option Show to view your input:

display_passwords.png

Your password has also to match the password criteria. Hover over option Password Criteria to show the valid criteria:

show_password_criteria.png

When you have entered the new password, click Submit:

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After a successful change of your password you will directly be logged in. Your are redirected to the Scheer PAS Portal.

Logging out from Scheer PAS

There are several ways to finish your work in Scheer PAS. Using Logout is the safest way to finish your work session: The current session is terminated in all tabs and the login page is displayed:

portal_logout.png

Option Logout is also available in the header menu if you have opened a PAS component in a separate browser tab:

component_logout.png

If you use one of the logout options, a screen will appear asking you to confirm that you wish to logout. After a successful logout, you are redirected to the login page.

confirm_logout.png

Alternatively you can close the browser tab, but this will not end your Scheer PAS session and is therefore not recommended:

portal_close_tab.png
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